The key to efficient support service still remains the ample practical knowledge born from many years of experience.
With six decades of corporate and product experience, we were able to gain broad expertise in the development and manufacture of slip ring transmitters during the past years. Our customers will thus profit from our support team´s in-depth knowledge.
Due to that experience with a variety of industries and their unique requirements we are able to advise each client individually and find ideal solutions that meet their specific requirements.
We at Kraus support our customers at any time whenever necessary. With our versatile portfolio of spare parts and a well trained team, which is appointed worldwide, maintenance services and repairs, if necessary, may be performed quickly and efficiently.
The regional and global success of an aftersales strategy also depends on two factors: geographical coverage and the time needed from a request to the final solution. With representatives in 30 countries on four continents, we are excellently positioned both regionally and globally. However, these geographical coordinates form the basis that allows us to respond rapidly to our clients’ requests and concerns.
Moreover, our well trained experts are available at any time to provide our clients with the appropriate training measures to allow them to independently carry out maintenance work.